Effective Date: 02.12.2024
Last Updated: 02.12.2024
At Hungry Tables, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services, in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
- Hungry Tables is the data controller responsible for the personal information you provide through our platform. Our contact details are as follows:
- Email: hello@hungrytables.co.uk
2. Information We Collect
- We may collect the following types of information:
Personal Data:
- Contact Information: Name, email address, phone number (when you register for an account or subscribe to our newsletter).
- Payment Information: Payment details for purchases (processed securely by third-party payment providers).
- Account Information: Username, password, and profile information (when you create an account).
Non-Personal Data:
- Browsing Data: IP address, browser type, device information, and operating system.
- Usage Data: Information about how you interact with our website and app, including pages viewed, time spent, and links clicked.
3. How We Use Your Data
- We use your personal data for the following purposes:
- To Provide Services: Deliver dining discounts, event notifications, and personalised content.
- To Process Transactions: Handle payments and manage billing.
- To Communicate with You: Send updates, newsletters, and offers related to our platform.
- To Improve Our Services: Analyse usage data to improve our website functionality and user experience.
- To Comply with Legal Obligations: Ensure we comply with applicable laws, such as accounting or anti-fraud regulations.
4. Legal Basis for Processing Data
- We process your personal data based on the following lawful bases under GDPR:
- Consent: When you sign up for our newsletter or register for our services.
- Contractual Necessity: When processing your personal data to fulfil a contract, such as providing access to the platform or processing payments.
- Legal Obligation: When we must comply with a legal requirement, such as tax or accounting regulations.
- Legitimate Interests: For purposes such as improving our services, provided that your rights do not override these interests.
5. Data Retention
- We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and reporting obligations. Specifically:
- Account Information: Retained as long as your account remains active.
- Payment Information: Retained only for the duration of processing payments, unless a longer retention is required for legal reasons.
- Marketing Data: Retained until you unsubscribe or withdraw your consent.
- When personal data is no longer needed, we will securely delete or anonymise it in compliance with legal standards.
6. Sharing Your Data
- We do not sell or rent your personal information. We may share your data with:
- Service Providers: Such as payment processors, email platforms, and hosting providers (e.g., GoDaddy) who process data on our behalf.
- Legal Authorities: If required to comply with legal obligations or respond to legal requests.
7. International Data Transfers
- If your personal data is transferred outside the UK or EEA (European Economic Area), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.
8. Your Rights Under GDPR
- You have the following rights regarding your personal data:
- You have the right to withdraw consent and object to direct marketing. Additionally, you can request:
- · Access to your personal data or a copy of it.
- · Corrections or deletions of your data.
- · The cessation of active data processing.
- · Your data in a structured, machine-readable format for transmission to another organization.
- These rights may be subject to limitations in certain situations, such as legal requirements or compelling legitimate interests.
- To exercise any of these rights, please contact us at hello@hungrytables.co.uk.
9. Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].
10. Data Security
- We take reasonable steps to protect your personal data from unauthorised access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date.
13. Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@hungrytables.co.uk